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Summary of National Magazine Exchange Customer Service Calls

38 TOTAL CALLS
97% SUCCESSFUL CONNECTIONS
01:35 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact National Magazine Exchange to Ask about:

Activation/ Cancellation:

  • “Cancelation of service with magazines”
  • “Cancel”
  • “Complete Cancellation”

Payments and Charges:

  • “They double charge”
  • “They keep trying to charge my card when I said don't want the service”

Refund:

  • “Would like a refund”

Shipping and Delivery:

  • “Your company told me I will get the mgazine I have not received any thing”

Other:

  • “Dispute”
  • “To change my subscription”
  • “Change magazines”

National Magazine Exchange Rating Stats

1.4 out of 5 stars
based on 29 reviews
See all 157 reviews

Rating stats

  1. 24 reviews
  2. 0 reviews
  3. 2 reviews
  4. 3 reviews
  5. 0 reviews

About National Magazine Exchange

Top 5 National Magazine Exchange Services

Customer Care

Top 5 National Magazine Exchange Products

Subscription, Sweepstakes

Top 5 Likes about National Magazine Exchange

Great customer service

Top 5 Dislikes about National Magazine Exchange

Refused the no word, Customer service, Refused to listen to the word no, Would not accept the no word, Response to my request for a full refund

Summary

The company has been on the market since 1985. The company is a paper and magazine retailer. At the present time, the corporate headquarters is based in Clearwater, FL. National Magazine Exchange is an industry leader in sweeps-driven magazine subscription sales for more than 500 publishers. Through the years N.M.E. has sold thousands of hard-selling magazine subscriptions to people who only wanted to know if they were the winners of the sweepstakes. The company's sales reps contact the person in the sweepstakes and than send him papers and magazines, whether he/she wants them or not. Over the past three years BBB received 402 complaints about the company.

National Magazine Exchange отзывы и жалобы

National Magazine Exchange is ranked 111 out of 508 in Газеты и Журналы category

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National Magazine Exchange Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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